Overview of Implementation
Employees of Rakuten Group, Inc. ※The code on your insurance card is 1.

Health check-up reservation acceptance period

Wednesday, June 1, 2022 -
Friday, December 23, 2022

Health Check-up Period

Wednesday, June 1, 2022 -
Saturday, December 31, 2022

※The check-up must be completed within this period.

Persons who are eligible to have the 2022 Rakuten Group, Inc. Routine Check-Up

Please ensure to view the following page to confirm whether you are eligible:
https://officerakuten.sharepoint.com/sites/Organizations/ghr/hr-all/Pages/Health-Checkup-2022%5bEN%5d-.aspx
RAP⇒HR Information⇒GHR MySite⇒GHR Link:Health Checkup 2022

→When you are ineligible to have the 2022 Rakuten Group, Inc. Routine Check-up: click here to view how to make a reservation

Health check-up menu

Regarding the health check-up menu, company grants, etc. please ensure to confirm the following:
In addition to the subsidy of Rakuten Health Insurance association, employees who joined the company prior to or on March 31, 2022 are eligible for a company grant (refund).
https://officerakuten.sharepoint.com/sites/Organizations/ghr/hr-all/Pages/Health-Checkup-2022%5bEN%5d-.aspx
RAP⇒HR Information⇒GHR MySite⇒GHR Link:Health Checkup 2022

How to make a reservation for a health check-up

※When you will have a mobile check-up at the head office the following reservation is not needed. Please wait to be noticed by the company.

  1. ① Confirm if you are eligible to have the “2022 Rakuten Group, Inc. health check-up”
  2. ② Confirm which health check-up course you will take, the status of the company grant, etc. on the “Health Check-up Menu”
  3. ③ Select a medical institute from the “List of Contracted Medical Institutions” and call to make a reservation
    ※If you are asked the name of the agency (outsourcing contractor) by the medical institution then, please answer “Seikokai.” How to make a reservation by phone ※Some medical institutions accept Web reservations.
  4. ④ The reservation is not yet complete. Health check-up reservations and visit status are managed by a system. Please register the details of the reservation you made over the phone with the “Registration Form for Health Check-up Reservation Information”.
    The reservation is complete once the Registration Form for Health Check-up Reservation Information has been registered.
    ※After making a reservation by phone, please ensure to register the health check-up reservation information from the button below.
    Note! If you have reserved through the website, registration of health checkup reservation information form is unnecessary.
     Registration Form for Health Check-up Reservation Information
  5. ⑤ Documents and a kit needed for the health check-up will be sent to your house from the medical institution you made a reservation about 1 week prior to the health check-up day.
    ※Please ensure to check the documents and kit in advance. If you have any questions then, please contact the medical institution.
    ※If the kit is not delivered at the latest about 1 week before the check-up then, please contact the medical institution to confirm the situation.
  6. ⑥ On the day of the check-up ensure to, take your health insurance card with you to the medical institution you will have the health check-up at.

Reimbursement for health check-up expenses

Eligible employees who have had health check-ups at a health check-up institution affiliated with Rakuten Health Insurance Association need to adjust their payments as follows:
※You can be reimbursed only once in a fiscal year.

How to pay health check-up expenses

Pay at the counter of the institution. Please ensure to request a receipt (addressed to Rakuten Group, Inc.)
※Rakuten KENPO subsidized difference between Medical institution proposed price and your copayment.

Persons eligible to receive reimbursement

“Persons eligible to have the 2022 Rakuten Group, Inc. Routine health check-up” who took a health check-up menu designated by Rakuten Health Insurance Association at a health check-up institution affiliated with Rakuten Health Insurance Association

How to receive reimbursement for health check-up expenses

Reimbursement (company grant) of the health check-up expenses you paid at the counter will be paid with your salary. For the amount of reimbursement (company grant), please refer to the “Health Check-up Menu (https://officerakuten.sharepoint.com/sites/Organizations/ghr/hr-all/Pages/Health-Checkup-2022%5bEN%5d-.aspx)”.
RAP⇒HR Information⇒GHR MySite⇒GHR Link:Health Checkup 2022